Support | Pentagon Solutions

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Support

Contact our Support Team on +44 2890 455355 or support@pentagonsolutions.com

So you’re having some problems and as always in these situations there’s a number of questions that immediately come to mind. Is it the application, the PC or the Server?

Of course it could also be the infrastructure or possibly the WAN and there’s also the possibility that knowing the application a little better might be the answer to the problem.

Because Pentagon support staff are qualified in all areas of “potential” issues we can get to the heart of the problem quickly without major upset to your business. Our support knowledge base is probably the largest in the UK & Ireland for CAD and technology related products. We don’t focus on the application alone, we help you solve the issue whatever area it relates to and then we put in place the correct procedures to make sure the issue doesn’t recur.

Pentagon Support Packages

If your CAD systems go down how critical is it to your business?

  • Do you know how much it costs you?
  • Have you ever lost a drawing file?
  • Do you know how to recover lost engineering data?

Pentagon are industry leaders in providing the most comprehensive CAD support service to our customers, to ensure critical business continuity and to minimise engineering or system downtime. Pentagon want to provide a complete interoperable solution into your business and we provide various levels of support depending on the needs or requirements of your business, whether it be

  •          priority telephone service
  •          on-site assistance
  •          system health checks
  •          remote desktop log in assistance
Contact us to discuss the various levels of support that we provide.

We would like to keep you informed by email. Are you happy to receive information from us? *

Yes  
No